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We advice all our customers to pay with bitcoin if possible. There are multiple reasons for this:


1. Bitcoin transactions are VERY FAST compared to bank transactions.

2. Bitcoin payments ARE DISCRETE.
3. Bitcoin payments will always be available 24/7.
It also works in the weekends unlike banks.
4. If used correctly, bitcoin fees are lower than bank fees.
5. Because of less fees overall for both parties, we are able to offer better prices for our products.
6. Bitcoin also works in the weekends unlike banks.

Important Points To Note When Paying With BITCOIN

Bitcoin payment instructions at checkout: Cryptocurrency (See wallets Below page) We will not give a detailed tutorial on how to use cryptocurrency here. Please consult one of many available online. However, please note these important points below: Always buy more cryptocurrency than you think you need (around 2% more) to compensate for exchange fluctuation. You can buy cryptocurrency (for a relatively high fee) with a credit card at some exchanges, e.g CEX.IO. Sending directly from the exchange is not recommended. This can cause issues regarding high fees or longer withdrawal times. Always store your cryptocurrency on a wallet that you directly control (i.e. you have access to the private keys). An exchange is not a suitable wallet. We recommend Electrum for Bitcoin. Never send cryptocurrency to an expired address. There is a time limit for payment of each order at FreshChems – please ensure you make a note of this. Always send to the unique address generated specifically for the order. Sending to prior addresses will cause serious delays and may result in the loss of cryptocurrency. Be sure to send, at a minimum, the amount requested at checkout. If you send too little, your order will be severely delayed. If you send too much cryptocurrency, we will consider it a tip for our excellent service. We will not refund the difference. Your order will be automatically updated when the payment is completed. You need to notify us of the completed payment via email. REFUNDS Please think it through before submitting your payment. If you change your mind after sending a payment and the order is not yet shipped, Dutch City Sales will cancel your order and issue a shop coupon (shop credit) which you may use for one or more purchases. Dutch City Sales is not obliged to refund crypto payments at all. The standard refund procedure will always be shop credit. Exceptionally we may agree on refunding a bank wire, depending on the location. Bank refunds will never be sent to a different bank account than those used for sending the payment in the first place. We can’t roll back or refund successful crypto payments at all. These are automatically taken from the payment processor fee, and network fees, sent to our exchanger, converted to FIAT and sent to our bank account.

Guide to buy Bitcoin and use it to purchase products on the web:

Step 1: Creating a bitcoin wallet.

In order to make payments with bitcoin, you need to have a bitcoin wallet.
There are multiple wallets which you could create.
Some examples are: Coinbase, Binance and Blockchain.com.
These are all trustable parties which offer you the possibility to buy and store Bitcoin.

Step 2: Buying Bitcoin.

To send Bitcoin, you need to first buy Bitcoin.
You can buy Bitcoin on the same website as where you created your wallet.
Every website has different fees for this, so we always advice to look at the fees before you buy it.

Step 3: Sending bitcoin 

Once you have Bitcoins in your wallet, you are ready to make purchases on the web.
You can choose the products you want from our website and choose for “Bitcoin” payment method on the checkout page.

Your order will then be placed and you’ll immediately receive an email at your mail or spam folder containing our bitcoin wallet address.

Please send the appropriate payment to that wallet address, then inform us via email that your payment has been made.

Alternatively, if you have questions or if you need help buying with bitcoin on our website, please feel free to send us a ticket here:
Tickets

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