How to Order
A step-by-step guide to placing your order with Dutch City Sales
Simple Ordering Process
Ordering from Dutch City Sales is straightforward. Follow these simple steps to complete your purchase.
1. Browse & Add
Shop and add items to cart
2. Checkout
Review cart and proceed
3. Details
Fill delivery information
4. Payment
Select payment method
5. Complete
Place order and pay
Quick Navigation
Visit Our Shop
Begin by browsing our premium selection of research chemicals. Our shop is organized for easy navigation with clear categories and detailed product information.
What to do:
- Navigate to our Shop page
- Browse products by category or use the search function
- Click on any product to view detailed information, including third-party testing details
- Check product availability and specifications
Tip:
Create a list of desired products before starting your order. This helps streamline the process and ensures you don't forget anything.
Add Items to Cart
Select the products you wish to purchase and add them to your shopping cart. You can adjust quantities and review your selections before proceeding.
How to add items:
- On any product page, select your desired quantity
- Click the "Add to Cart" button
- A confirmation message will appear indicating the item was added
- Continue shopping or proceed to checkout
Managing your cart:
- View your cart at any time by clicking the cart icon
- Adjust quantities or remove items directly from the cart
- Your cart is saved during your browsing session
- Prices are displayed in USD with real-time calculations
Review Your Cart
Before proceeding to checkout, carefully review the items in your cart. Ensure all products, quantities, and prices are correct.
Cart review checklist:
- Verify all desired products are included
- Check quantities for each item
- Review product prices and total amount
- Note any special instructions or requirements for specific products
When ready to proceed:
- Click the "View Cart" button if you're not already on the cart page
- Review all items and make any necessary adjustments
- Click the "Proceed to Checkout" button
Important:
Take a moment to double-check your cart before proceeding. Once you move to checkout, changes become more difficult.
Proceed to Checkout & Enter Delivery Information
Enter your delivery details and select your preferred shipping options. This information is crucial for successful order delivery.
Information required:
- Shipping Address: Complete and accurate delivery address
- Contact Information: Email address and phone number
- Shipping Method: Choose between Standard or Express shipping
- Carrier Preference: Optional note for specific carrier requests
Shipping options:
- Standard Shipping: Economical option (7-21 business days)
- Express Shipping: Faster delivery (3-10 business days)
- Carrier Note: Leave a note if you prefer a specific carrier
Accuracy matters:
Ensure all delivery information is 100% accurate. Incorrect addresses can lead to delivery delays or failed shipments. Double-check spelling and formatting.
Select Payment & Shipping Options
Choose your preferred payment method and review shipping costs before finalizing your order.
Payment methods available:
- Cryptocurrency: Bitcoin, Ethereum, Litecoin, and others
- Bank Transfer: Secure international bank transfers
- E-Wallets: Various digital wallet options
Important payment note:
We use a manual payment system for enhanced security. After placing your order, you will receive an email with specific payment instructions for your chosen method.
Shipping cost calculation:
- Costs are calculated based on destination and package weight
- Exact shipping costs are displayed before payment
- You can review and confirm shipping costs at this stage
Place Order & Complete Payment
Finalize your order and complete payment using the instructions provided in your confirmation email.
Final steps:
- Review your entire order one last time
- Click the "Place Order" button
- You will be redirected to an order confirmation page
- Simultaneously, an order confirmation email will be sent to you
After placing your order:
- Check your email: Look for the order confirmation email (check spam folder if not received)
- Follow payment instructions: The email contains manual payment instructions for your chosen method
- Complete payment: Send payment within 48 hours to avoid order cancellation
- Payment confirmation: We'll confirm receipt of payment and begin processing your order
Email is key:
All important order communications happen via email. Ensure you provide a valid email address and check it regularly after placing your order.
Visual Ordering Guide
Browse Products
Explore our premium selection of third-party tested research chemicals
Add to Cart
Select quantities and add desired items to your shopping cart
Checkout
Enter delivery details and select shipping options
Pay
Choose payment method and complete transaction
Important Ordering Notes
Payment Time Limit
Complete payment within 48 hours of placing your order. Unpaid orders may be automatically cancelled after this period.
Email Communication
All order communications are sent via email. Check your inbox (and spam folder) regularly after ordering.
Shipping Options
You can request specific carriers by leaving a note during checkout. We work with multiple carriers worldwide.
Age Verification
You must be at least 18 years old to place an order. By ordering, you confirm you meet age requirements.
International Orders
You are responsible for ensuring products are legal to import into your country and for any customs fees.
Research Use Only
All products are for research purposes only. By ordering, you confirm you will use products appropriately.
Ordering FAQ
Payments must be completed within 48 hours of placing your order. We recommend completing payment as soon as possible to ensure timely order processing. If you need more time, contact us immediately at sales@dutchcitysale.net to request an extension.
First, check your spam or junk folder. If you still don't see the email:
- Wait 5-10 minutes (sometimes emails are delayed)
- Verify you entered the correct email address during checkout
- Contact us at sales@dutchcitysale.net with your order details
- We will resend the confirmation and payment instructions
Order modifications must be requested as soon as possible. Email us immediately at sales@dutchcitysale.net with your order number and requested changes. We can only modify orders that haven't been processed for shipping. Once processing begins, changes may not be possible.
Once your order ships, you will receive tracking information via email. You can also track your order on our Track Order page by entering your order number and email address. Tracking typically becomes available 24-48 hours after shipment.
We accept multiple secure payment methods including cryptocurrency (Bitcoin, Ethereum, Litecoin), bank transfers, and various e-wallets. Available options are displayed during checkout. After placing your order, you'll receive specific payment instructions for your chosen method.
Shipping times vary by destination and selected shipping method:
- Standard Shipping: 7-21 business days
- Express Shipping: 3-10 business days
These are estimates and actual delivery times may vary due to customs processing and other factors. International orders typically take longer than domestic shipments.
Ready to Place Your Order?
Now that you know how to order, it's time to browse our premium selection of third-party tested research chemicals.