Contact Dutch City Sales
Get in touch with our team for inquiries, support, or order assistance
Live Chat Support
Look for the floating chat icon in the bottom right corner
Response Time
We respond to all inquiries within one business day
Direct Email Contact
For the fastest response, please email us directly at:
We monitor this inbox continuously and prioritize all customer communications.
Instant Live Chat Support
For immediate assistance, use our live chat feature available on every page of our website. Simply look for the floating chat icon in the bottom right corner of your screen. Our support team can help with:
- Order status inquiries
- Shipping and delivery questions
- Product information requests
- General customer support
Live Chat Hours: Available during regular business hours (GMT).
How to Contact Us Effectively
Choose Your Method
Select email for detailed inquiries or live chat for quick questions.
Include Important Details
Provide your order number (if applicable) and specific questions.
Check Your Email
We'll respond to email inquiries within 24 hours.
Helpful Resources
FAQ Section
Find answers to common questions about our products, shipping, payments, and more.
Visit FAQ Page →Shipping Information
Learn about our worldwide shipping options, carriers, and delivery times.
View Shipping Details →Track Your Order
Already placed an order? Check its status with our order tracking system.
Track Your Order →